Terms and Conditions

TERMS OF SERVICE
FOR THE PROVISION AND DELIVERY OF DIGITAL SERVICES AND DIGITAL CONTENT
BY ELECTRONIC MEANS CONFIMA GROUP SP. Z O.O.

PREAMBLE

This “Terms of Service for the Provision and Delivery of Digital Services and Digital Content by Electronic Means by Confima Group Sp. z o.o. based in Poznań,” hereinafter referred to as the Terms, defines, among other things, the manner and conditions of using the Service, as well as the use of Digital Services and Digital Content provided by the Service Provider. These Terms specify the rights and obligations of the Service Provider arising from the provision of electronic services or the delivery of Digital Services and Digital Content, as well as the scope of liability associated with providing or delivering the mentioned Services or Content. Before using the Service and the Services and Content provided by the Service Provider, we recommend reading these Terms and our Privacy Policy.

§ 1
DEFINITIONS

Digital Services Act ― Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a Single Market for Digital Services and amending Directive 2000/31/EC
Cookies ― means IT data, in particular small text files, saved and stored on the User’s end device, through which the User uses the Service
Data ― all content and information provided by Users
Functionality ― the ability of Digital Content, Digital Service, or goods to perform their functions considering their purpose
Integration ― the connection of Digital Content or Digital Service with elements of the consumer’s digital environment and the inclusion of them to ensure compatibility with the contract for the supply of Digital Content or Digital Service
Interoperability ― the ability of Digital Content, Digital Service, or goods to interact with computer hardware or software other than those typically used to access digital content, digital services, or goods of the same kind
Civil Code ― the Act of 23 April 1964 – Civil Code (consolidated text: Official Journal of 2023, item 1610, as amended)
Compatibility ― the interaction of Digital Content, Digital Service, or goods with computer hardware or software that is typically used to access digital content, digital services, or goods of the same kind, without the need to transform them
Consumer ― a natural person entering into a legal transaction with the Service Provider not directly related to their business or professional activity
Content Moderation ― actions, whether automated or not, taken by the Service Provider to detect, identify, and combat illegal content or information inconsistent with the terms of service transmitted by Users, including measures affecting the availability, visibility, and accessibility of such illegal content or information, such as de-positioning, demonetization, disabling access to or removing such content, or affecting the ability of Users to transmit such information, such as closing or suspending an account
Illegal Content ― information that, in itself or by reference to an act, including the sale of products or provision of services, is not in compliance with Union law or the law of any Member State, which is consistent with Union law, regardless of the specific subject matter or nature of that law
Privacy Policy ― the Privacy and Cookies Policy of Confima Group Sp. z o.o. based in Poznań
Copyright Law ― the Act of 4 February 1994 on Copyright and Related Rights (consolidated text: Official Journal of 2022, item 2509, as amended)
Profiling ― a form of automated processing of personal data that involves using personal data to evaluate certain personal factors of a natural person, in particular to analyze or predict aspects concerning personal preferences and interests
Entrepreneur ― a natural person, legal person, or organizational unit referred to in Article 331 § 1 of the Civil Code, conducting business or professional activity on their own behalf
Entrepreneur with consumer rights ― a natural person concluding an agreement directly related to their business activity, where the content of the agreement indicates that it does not have a professional nature for that person, resulting in particular from the subject of their business activity made available based on the regulations on the Central Register and Information on Economic Activity
Contact Point ― a contact point operated at the address: kontakt@confima.pl, which may be used for direct communication with the authorities of the Member States, the Commission, the Digital Services Council, as well as with Users using the Service
Terms of Service ― the Terms of Service for the provision and delivery of Digital Services and Digital Content by electronic means of Confima Group Sp. z o.o. based in Poznań
GDPR ― Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the EU L 119/1 of 2016)
Service ― websites owned by the Service Provider, in particular operated at: https://confima.pl as well as, to an appropriate extent, the Service Provider’s fan pages operated on the portal:
• Facebook at: https://www.facebook.com/confimaacademy/
• Instagram at: https://www.instagram.com/confima.academy/
• Linkedin at: https://www.linkedin.com/company/confima-group
Website ― an HTML document (text file read by a web browser) made available on the Internet by a web server
ICT System ― a set of cooperating IT devices and software that ensures the processing and storage, as well as sending and receiving data through telecommunications networks by means of an appropriate device for a given type of network terminal device
Digital Environment ― computer hardware, software, and network connections used by the consumer to access or use digital content or digital services
Content ― all content provided by Users, such as comments, reactions
Digital Content ― data produced and supplied by the Service Provider in digital form
Agreement ― an agreement concluded between the Service Provider and the User, using the Service, under which the Service Provider undertakes to provide electronic services, specified Digital Services, or deliver Digital Content
Device ― an electronic device through which the User can use the services or digital content provided by the Service Provider, in particular, a personal computer, laptop, tablet, smartphone, e-book reader
Terminal Device ― a telecommunications device intended for direct or indirect connection to network terminations
Digital Services/Services ― services provided by the Service Provider that allow the consumer to produce, process, store, or access data in digital form, share data in digital form transmitted or produced by the consumer or other users of this service, or other forms of interaction using data in digital form
Electronic Services ― all services provided electronically by the Service Provider to Users based on these Terms
Service Provider ― Confima Group Sp. z o.o. based in Poznań, ul. Święty Marcin 29 lok. 8, 61-806 Poznań, entered in the register of entrepreneurs of the National Court Register by the District Court Poznań – Nowe Miasto and Wilda in Poznań, VIII Commercial Division of the National Court Register under number KRS: 0001072936, NIP: 7831892861, share capital: 5,000.00 PLN, e-mail: kontakt@confima.pl, tel. +48 574 893 170
Consumer Rights Act ― the Act of 30 May 2014 on consumer rights (consolidated text: Official Journal of 2023, item 2759, as amended)
User ― a natural person, legal person, and organizational unit referred to in Article 331 § 1 of the Civil Code using the Service
Service Resources ― all materials made available within the Service

§ 2
GENERAL TERMS OF SERVICE USAGE

1. Before starting to use the Service, the User should familiarize themselves with these Terms of Service and the Privacy Policy.
2. Before providing their personal data, the User acknowledges that it may be processed by the Service Provider under the terms specified in the Privacy Policy. Additionally, by expressing the desire to start using the Service, the User declares that:
1) is of legal age,
2) is authorized to enter into an agreement for the provision of electronic services,
3) the data provided by them does not violate any third-party rights and is accurate,
4) has read and agrees to comply with the Terms of Service and has read the Privacy Policy.
3. The Service Provider provides the following Electronic Services:
• enabling the use of the Service Resources,
• enabling the use of dedicated forms,
• enabling the sending of messages via the Service,
• enabling Users to provide specific content, including commenting or expressing reactions,
• enabling the search for job offers,
• receiving commercial and marketing information.
4. To ensure the proper provision of electronic services, the User is obliged to provide true data and information about themselves and to keep them up to date.
5. The User is particularly obliged to:
1) refrain from any actions that may hinder or disrupt the functioning of the Service,
2) refrain from any actions that are illegal and violate the privacy of others, in particular, not providing content of an unlawful nature.
6. The User has the right to use the Service at any time.
7. The User, wanting to use the Service, should meet the following technical requirements:
1) have a device that allows access to the Internet, equipped with a functional operating system,
2) install on the device mentioned in point 1 above the latest, up-to-date version of a web browser ensuring access to Internet resources (e.g., Internet Explorer, Opera, Mozilla Firefox, Safari, Google Chrome, or another compatible browser that supports cookies).
8. The Service Provider reserves the right to:
1) temporarily suspend the operation of the Service due to maintenance or modifications of the portal, as well as modifications of services, tools, and the operation of the Service,
2) cease operations or transfer rights to other entities and undertake other actions permitted by law related to the Service, provided that in the case of processing Users’ data, the Service Provider will inform them of such plans and request their consent to transfer their data to other entities, specifying which entities are involved.
9. It is prohibited to copy, distribute, or disclose any part of the Service in any way, including but not limited to automatic or non-automatic “scraping.”
10. It is prohibited to sell, transfer, or assign your right to use the Service to a third party.

§ 3
SERVICES

1. Within the Service, the Service Provider offers Users the opportunity to use a contact form. For this purpose, the User is required to provide their first and last name, email address, and the content of the message. The User may optionally also provide their company and phone number.
2. Within the Service, the Service Provider offers Users the ability to use a job search engine.
3. Within the Service, the Service Provider offers Users the ability to apply for selected job positions through the electronic elevato system provided by ELEVATO S.A., based in Bielsko-Biała, ul. Prof. Dr. Mieczysława Michałowicza 12, 43-300 Bielsko-Biała. Users applying for a given job position are required to provide the following data: first and last name, email address, mobile phone number, and must also upload a CV. Users applying for a given job position may optionally also indicate their salary expectations.
4. Within the Service, the Service Provider may offer the completion of forms and the ability for Users to give specific marketing consents as well as consents for the Service Provider to contact Users for commercial and marketing purposes.

§ 4
SOCIAL MEDIA SERVICES

1. The Service Provider may use services and technologies offered by Meta Platforms Inc. such as Facebook, Messenger, and Instagram.
2. To gain full access to the services and technologies offered by the aforementioned entities, Users should have an account on Facebook and Instagram, respectively.
3. The Service Provider indicates that using the services and technologies offered by the aforementioned entities may require familiarization with and acceptance of separate terms of service provided by these entities.
4. The processing of Users’ personal data within the services and technologies offered by the aforementioned entities is conducted in accordance with the Privacy Policy.
5. The Service Provider is not responsible for the lack of access or full functionality in the use of services and technologies offered by the aforementioned entities due to reasons beyond its control.
6. Within the Service, there may be links (hyperlinks) to other services operated by the Service Provider’s business partners. Using these services may require acceptance of additional terms of service or privacy policies.

§ 5
WITHDRAWAL FROM THE AGREEMENT

1. A Consumer may withdraw from any contract concluded with the Service Provider remotely or outside the Service Provider’s premises without providing a reason by submitting an unambiguous statement to the Service Provider within 14 (fourteen) days from the date of the contract conclusion. The Consumer may use the withdrawal form template, which constitutes Appendix No. 1 to these Terms.
2. The statement referred to in the previous paragraph may be sent electronically to the email address: kontakt@confima.pl.
3. The right to withdraw from a contract concluded outside the Service Provider’s premises or remotely does not apply to the Consumer, among other things, concerning contracts for the provision of Digital Services if the Service Provider has fully performed the service with the Consumer’s express consent, who was informed before the provision began that, upon full performance by the Service Provider, they would lose the right to withdraw from the contract; for the supply of Digital Content not supplied on a tangible medium, for which the Consumer is obliged to pay the price, if the Service Provider started the provision with the Consumer’s express and prior consent, who was informed before the provision began that, upon full performance by the Service Provider, they would lose the right to withdraw from the contract, and acknowledged this, and the Service Provider provided the Consumer with the confirmation referred to in Article 15(1) and (2) or Article 21(1) of the Consumer Rights Act.
4. In the event of withdrawal from the contract, it is considered as not concluded.
5. The provisions of this paragraph referring to the Consumer apply accordingly to Entrepreneurs.

§ 6
COMPLAINTS

1. The Service Provider bears the legal responsibility for the compliance of the service with the Agreement.
2. Users have the right to submit a complaint in connection with the concluded Agreement (including the functioning of the Service) by submitting a report to the email address: kontakt@confima.pl.
3. A properly submitted complaint should contain at least the following information:
1) identification of the User (name, email address),
2) identification of the Agreement or Service to which the complaint relates or the identification of the issue,
3) justification of the complaint,
4) indication of what the User demands.
4. The Service Provider will make every effort to address complaints no later than 14 days from their receipt.
5. The Service Provider will notify the User of the resolution of the complaint by sending a message to the email address provided in the complaint.
6. Entrepreneurs and Entrepreneurs with consumer rights do not have the right to submit complaints.

§ 7
OUT-OF-COURT METHODS FOR HANDLING COMPLAINTS AND PURSUING CLAIMS

1. A dispute between a Consumer and the Service Provider may be resolved amicably through out-of-court consumer dispute resolution proceedings.
2. The Service Provider’s participation in out-of-court consumer dispute resolution proceedings is voluntary, and the information provided below does not constitute an obligation for the Service Provider to participate in such proceedings. In the event that a dispute is not resolved following a Consumer complaint, the Service Provider will each time inform the Consumer in writing or on another durable medium about the intention to submit a request to initiate out-of-court consumer dispute resolution proceedings or consent to participate in such proceedings or refusal to participate in out-of-court consumer dispute resolution proceedings. The Service Provider’s inaction is considered a refusal to participate in the amicable proceedings.
3. Under the rules set out in the Act of 15 December 2000 on Trade Inspection (consolidated text: Official Journal of 2020, item 1706, as amended), a dispute over property rights arising from the use of the Service may be submitted to the resolution of permanent arbitration courts at the provincial inspectors of Trade Inspection at the request of the Consumer.
4. Under the rules set out in the Act mentioned in the previous paragraph, if the nature of the case warrants it, the Provincial Inspector of Trade Inspection undertakes actions aimed at out-of-court resolution of a civil law dispute between the Consumer and the Service Provider by enabling the parties to bring their positions closer to resolve the dispute themselves or by presenting the parties with a proposal for resolving the dispute. Proceedings are initiated at the Consumer’s request, submitted to the Provincial Inspector competent for the place of the Service Provider’s business operations.
5. The Consumer may also contact the municipal (district) consumer ombudsman, whose tasks include, in particular, providing free consumer advice and legal information on consumer protection and representing consumers in matters concerning their rights and interests.
6. The principles and procedures for access to out-of-court consumer dispute resolution are separately defined in legal regulations (including, in particular, the Act of 23 September 2016 on Out-of-Court Resolution of Consumer Disputes, Official Journal, item 1823, as amended) or in the regulations applied by entities authorized to resolve consumer disputes, in particular, in the regulations in force at those entities. The Consumer may also obtain information on out-of-court methods of handling complaints and pursuing claims, as well as access to these procedures, on the websites of municipal (district) consumer ombudsmen, social organizations, provincial inspectorates of Trade Inspection, social organizations whose statutory tasks include consumer protection, and the Office of Competition and Consumer Protection (in particular: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php).
7. In accordance with the Regulation of the European Parliament and of the Council (EU) No 524/2013 of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (ODR Regulation in consumer disputes), the Consumer may submit a complaint via the ODR online platform (http://ec.europa.eu/consumers/odr/).

§ 8
CONTENT PROVIDED BY USERS

I. GENERAL TERMS

1. The Service Provider may allow Users to provide specific content within the Service, including adding comments, expressing opinions, or actively participating in dedicated closed or open groups/channels of communication.
2. The User acknowledges and agrees that all content they publish will be visible to others who have access to the Service (including groups/channels of communication operating within it).
3. The User may not provide content that is not compliant with these Terms. Non-compliant content particularly includes illegal content as defined by the Digital Services Act.
4. Non-compliant content also includes off-topic content, content without substantive value, or content that violates good manners.
5. The Service Provider does not conduct preventive verification of content provided by Users, and in particular, does not approve content before it is published.
6. The Service Provider does not verify whether the content provided comes from Users who have used or are using the Service Provider’s services and products.
7. The Service Provider has the right to moderate content provided by Users at any time, either ex officio or upon request.
8. The Service Provider is not liable if:
1) it does not have actual knowledge of illegal activities or non-compliant content (including illegal content), and with respect to claims for damages, is not aware of facts or circumstances that clearly indicate illegal activities or non-compliant content (including illegal content), or
2) it promptly takes appropriate actions to remove or disable access to non-compliant content (including illegal content) when it becomes aware of such facts or circumstances.

II. REPORTING AND ACTION MECHANISMS

1. The Service Provider has implemented mechanisms that allow any person or entity to report the presence of specific content they consider to be non-compliant with these Terms.
2. Reports can be made in writing or electronically by sending an email to: kontakt@confima.pl.
3. A valid report must obligatorily include the following elements:
1) a sufficiently justified explanation of the reasons why the person or entity alleges that the content is non-compliant with the Terms;
2) a clear indication of the exact electronic location of the content, such as the exact URL or URLs, and, where applicable, additional information enabling the identification of the non-compliant content;
3) the name and email address of the person or entity making the report, except for reports concerning content related to one of the offenses referred to in Articles 3-7 of Directive 2011/93/EU of the European Parliament and of the Council of 13 December 2011 on combating the sexual abuse and sexual exploitation of children and child pornography, replacing Council Framework Decision 2004/68/JHA;
4) a statement confirming the good faith belief of the person or entity making the report that the information and allegations contained therein are accurate and complete.
4. A report is considered to provide a basis for obtaining actual knowledge or awareness of illegal activities or non-compliant content (including illegal content) if it enables the Service Provider, acting with due diligence, to determine the illegal nature of the activity or content without detailed legal analysis.
5. If the report contains the electronic contact details of the person or entity making the report, the Service Provider will promptly send a confirmation of receipt of the report to such person or entity.
6. The Service Provider will also promptly inform such person or entity of its decision regarding the content that is the subject of the report, providing information on the possibility of appealing the decision. The Service Provider’s decision will include a justification.
7. The Service Provider reviews all reports and makes decisions regarding the content in a timely, non-arbitrary, and objective manner, exercising due diligence

III. CONSEQUENCES OF PROVIDING NON-COMPLIANT CONTENT

1. If the Service Provider determines that content provided by the User is non-compliant with the Terms (including illegal content), the Service Provider may apply the following restrictions:
1) de-positioning of content – taking actions that result in reduced visibility of the content in internet resources,
2) disabling access to content – taking actions that prevent access to the content both for the User who provided the content and other Users,
3) removing content – complete and irreversible deletion of the content,
4) suspension of the service in whole or in part – suspension of the service means temporary impact on the User’s interests, which can be applied for up to 60 days,
5) termination of the service in whole or in part – termination of the service means permanent exclusion of the User.
2. The Service Provider reserves the right to apply restrictions in the form of de-positioning content or disabling access to content during the course of proceedings aimed at definitively determining whether the content provided by the User is non-compliant with the Terms. In this case, the restriction may be applied for no longer than 30 days.
3. When choosing a restriction, the Service Provider takes into account its effectiveness, proportionality to the severity of the violation, and its deterrent effect.
4. The Service Provider will promptly inform the User who provided the non-compliant content or the User against whom proceedings referred to in paragraph 2 are being conducted, about the applied restriction, simultaneously providing information on the possibility of appealing the decision. The Service Provider’s decision will include a justification. This provision applies only if the Service Provider knows the relevant electronic contact details of the User.
5. The justification for the decision includes at least the following elements:
1) indication of whether the decision involves: de-positioning content, disabling access to content, removing content, suspending the service in whole or in part, or terminating the service in whole or in part, and where applicable, the territorial scope of the decision and its duration;
2) the facts and circumstances on which the decision is based, including, where applicable, whether the decision was made based on a report or on voluntary checks carried out on the Service Provider’s own initiative, and where absolutely necessary, the identity of the reporting party;
3) where applicable, information on the use of automated means in making the decision, including whether the decision was made regarding content detected or identified using automated means;
4) if the decision pertains to potentially illegal content, the legal basis on which the decision is based, along with explanations as to why the content is considered illegal based on that legal basis;
5) if the decision is based on alleged non-compliance with the Terms, the contractual basis on which the decision is made, along with explanations as to why the content is considered non-compliant with that basis;
6) clear and user-friendly information on the available means of appealing the decision, particularly where applicable through internal complaint mechanisms, out-of-court dispute resolution, and judicial remedies.

IV. APPEAL

1. In case of dissatisfaction with the decision made by the Service Provider, the person or entity making the report, as well as the User who provided the non-compliant content, may submit an appeal.
2. The appeal must be submitted within 14 days from the date of receiving the decision, either in writing to the Service Provider’s address or electronically to the email address: kontakt@confima.pl.
3. The appeal should contain at least:
1) name (or company),
2) contact details, especially an email address,
3) detailed justification,
4) an indication of what the appellant is requesting.
4. The Service Provider will promptly confirm receipt of the appeal electronically (via email).
5. The Service Provider will make every effort to review the appeal within 14 days.
6. The Service Provider will inform the appellant of its decision electronically (via email).

V. ORDER TO TAKE ACTION AGAINST ILLEGAL CONTENT OR ORDER TO PROVIDE INFORMATION

1. The Service Provider indicates that upon receiving an order to take action against specific illegal content or certain illegal contents issued by the relevant national judicial or administrative authorities based on applicable Union law or applicable national law consistent with Union law, it is obliged to promptly inform the authority that issued the order or another authority specified in the order about any actions taken in response to the order, indicating whether and when actions were taken in response to this order.
2. The Service Provider indicates that upon receiving an order to provide specific information about at least one specific individual User issued by the relevant national judicial or administrative authorities based on applicable Union law or applicable national law consistent with Union law, it is obliged to promptly inform the authority that issued the order or another authority specified in the order about its receipt and the actions taken in response to this order, indicating whether and when actions were taken in response to this order.
3. The Service Provider, no later than at the moment of taking actions in response to the order or, where applicable, at the moment specified in the order by the issuing authority, will inform the User who provided the illegal content about the received order and the actions taken in response to this order. The provided information will include the justification, existing possibilities of appeal, and in the case of the order mentioned in paragraph 1, also a description of the territorial scope of the order.

VI. NOTIFICATION OF SUSPECTED CRIMINAL ACTIVITY

In the event that the Service Provider obtains any information giving rise to a suspicion that a crime threatening the life or safety of a person or persons has been, is being, or may be committed, the Service Provider will immediately inform the law enforcement or judicial authorities of the concerned Member State or Member States and provide all available information on the matter.

VII. SINGLE POINT OF CONTACT
The Service Provider indicates that a single point of contact has been designated to enable direct and swift communication – electronically – with Member State authorities, the Commission, the Digital Services Board, and Users. The point of contact is managed at the address: kontakt@confima.pl.

§ 9
COPYRIGHT AND RELATED RIGHTS

1. The Service Provider is the sole entity authorized to use the content of these Terms under a non-exclusive license. The content of the Terms is legally protected under Copyright Law as well as other regulations concerning intellectual property protection.
2. Subject to generally applicable laws, the use of these Terms in known fields of exploitation (particularly by copying or other use for commercial purposes, as well as distribution, modification, and publication on other websites) without prior written consent from the Service Provider is prohibited.
3. Any person using these Terms in a manner contrary to the above principles is subject to criminal and civil liability as provided by Copyright Law and may also be liable for damages under general principles specified in the Civil Code.
4. The Service’s resources, all digital content, particularly texts, scripts, graphics, interactive elements, trademarks/service marks, as well as any mp3 recordings, videos, and e-books made available for a fee or free of charge by the Service Provider, are the property of the Service Provider or the Service Provider has the right to dispose of them in a specified manner, and are protected under generally applicable laws, particularly under Copyright Law.
5. The User has the right to use any materials posted within the Service or made available to them by the Service Provider only for personal use. Using materials beyond this scope is permissible only based on prior, explicit, written consent given by the Service Provider.
6. The User does not have the right to transfer digital content received from the Service Provider to third parties, either for free or for a fee.
7. It is prohibited to use any content contained within the Service or provided by the Service Provider for any purpose, particularly advertising, commercial, and promotional purposes, including materials in pdf format, video recordings, mp3 recordings, avi, mp4, mov files, or recordings on CD and DVD, as well as making available or public performance, regardless of the purpose and form of such actions, without prior, explicit, written consent from the Service Provider, unless otherwise provided by these Terms.
8. The content presented on the Service represents the subjective opinions of their authors (including the Service Provider) and contains proposed, exemplary solutions for specific, well-described situations. The Service Provider is not responsible for the consequences of events resulting from the User’s use of the content posted on the Service in an unauthorized, unethical, or unlawful manner, and these consequences are solely borne by the User engaging in such behavior.
9. Given the protection of the Service Provider’s copyright, the User agrees not to use the content posted on the Service or otherwise provided by the Service Provider in a manner inconsistent with applicable regulations.
10. The User also agrees not to remove information about the author or the copyright rights associated with the content posted on the Service or otherwise provided by the Service Provider, or any other information enabling the identification of the protected work.

§ 10
FINAL PROVISIONS

1. These Terms are available free of charge within the Service in a form that allows them to be obtained, reproduced, and recorded using the telecommunication system used by the User.
2. In matters not regulated by the Terms, the provisions of generally applicable Polish law shall apply, in particular the Act of 18 July 2002 on the provision of electronic services (consolidated text: Official Journal of 2020, item 344, as amended), Copyright Law, the Civil Code, and GDPR.
3. In case of any questions, doubts, opinions, comments, or the desire to contact the Service Provider, please send a message to the email address: kontakt@confima.pl.
4. The Service Provider and Users agree to resolve any disputes amicably. In the event of no agreement, the Service Provider and Users who are consumers agree to submit the dispute to the general jurisdiction court. Any disputes arising between the Service Provider and a User who is an Entrepreneur or an Entrepreneur with consumer rights will be resolved by the court competent for the Service Provider’s registered office.
5. An integral part of these Terms is Appendix No. 1 – Model withdrawal form.
6. These Terms come into effect on: May 8, 2024.

Appendix No. 1

MODEL WITHDRAWAL FORM
(fill in and send this form back only if you wish to withdraw from the contract)

To:
Confima Group Sp. z o.o.
ul. Święty Marcin 29 lok. 8, 61-806 Poznań
e-mail: kontakt@confima.pl

I ______________________________________________________________________ hereby inform you of my withdrawal from the contract date _______________________________

________________________________________________
(legible signature)